CFPB May Allow Debt Collectors to Send You Texts, Emails - Savannahnow

The Consumer Financial Protection Bureau will unveil new debt collection rules in a few weeks, the agency’s director said Wednesday, potentially unleashing a battle over the industry’s tactics and consumers’ rights. The proposal, which would be the first update to the Federal Debt Collection Practices Act in more than 40 years, will address how often debt collectors can call someone and the industry’s use of emails or text messages, said CFPB Director Kathy Kraninger. The CFPB will “modernize the legal regime for debt collection,” Kraninger said in her first major speech since becoming the bureau’s director in December.

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